Comprehensive Warranty Coverage for Your Assurance
At Binowav, we stand firmly behind the quality and craftsmanship of our Hearing Aids. To exemplify our commitment, we extend a robust one-year warranty against any potential defects in both materials and workmanship, starting from the moment you receive your order.
Our Warranty Commitment
Should your Binowav Hearing Aid encounter any issues arising from components, materials, or the manufacturing process within the specified one-year period, rest assured that our team is here to support you. We will diligently assess the situation, and if we determine that the malfunction is attributed to factors such as parts, materials, or workmanship, we will undertake the necessary steps to either repair or replace the unit without any associated charges.
Scope and Limitations
It's essential to acknowledge that our warranty has been thoughtfully designed to provide comprehensive protection while also adhering to certain parameters. Specifically, the warranty is not applicable to malfunctions resulting from atypical wear and tear or misuse of the device. Instances such as physical impact, exposure to moisture or sweat, excessive accumulation of wax, or unauthorized alteration of the device are regrettably excluded from warranty coverage. These conditions will regrettably render the warranty null and void.
Explore Additional Coverage
For those seeking an added layer of protection, we encourage you to explore our Binowav Protection Plan. This plan offers extended coverage beyond the standard warranty, ensuring further peace of mind.
Prepaid Postage for Protection Plan Holders
For our valued customers who have opted for the Binowav Protection Plan, we are pleased to offer prepaid postage for return shipments. This simplifies the process and reinforces our commitment to delivering a seamless experience.
Please know that our priority is to ensure your satisfaction throughout your journey with Binowav. Should you require any clarifications or assistance, our dedicated customer service team is ready to assist you. Thank you for entrusting Binowav for your hearing aid needs. Your trust is valued, and we are honored to serve you.