We Binowav has been dedicated to researching and developing hearing aids since 2003. Our goal has always been to provide affordable hearing aids for everyone because we believe that hear the beautiful sounds is a fundamental right of every human being.

In 2018, we began offering pre-programmed (OTC) hearing aids, which many customers have widely praised (over 90%). However, we have also received feedback from our customers regarding the limitations of OTC hearing aids. The hearing compensation curves of our OTC hearing aids are based on a broad set of data compiled from over 20 years of industry experience, which may not be applicable to certain types of hearing loss. Additionally, due to power limitations, OTC hearing aids only provide significant compensation for mild to moderately-severe hearing loss, with less noticeable effects for severe and profound hearing loss. We understand that the demand for hearing aids that address severe and profound hearing loss is enormous. Without a solution, our customers may endure a world without sound or be forced to spend thousands of dollars on expensive devices and services. That's really frustrating!

Finally, in 2023, we launched the online custom hearing aid solution, AudCraft, which allows our customers to obtain a personalized hearing aid tailored to their specific Audiogram.

The AudCraft custom hearing aid solution has the following advantages:

• Completely customized according to Audiogram
• Suitable for all types of hearing loss
• Priced at only one-fifth of traditional sales channels
• Supports tinnitus masking (L3 and L4 only)
• 60-Day Money-back Guarantte (learn more about our return policy)

So what do you need, and what is the process to customize your exclusive hearing aid?

• You need to prepare the latest Audiogram. (an in-person hearing test that has been completed within the past 12 months by a licensed professional)
• Upload your Audiogram (PDF or pictures), and select your favorite color and model on when ordering, and complete the payment.
• We will arrange for a professional audiologist to develop a customized hearing program based on your hearing test results, which usually takes 3-5 business days.
• After your hearing aid is produced, we will send it to you by express delivery, which usually takes 5-10 business days.

We will send you a notification email at the beginning and end of each process, from the audiologist's development of your hearing program to the shipment by express delivery, so that you can always stay informed of the latest status of your order.

If you have any questions about custom hearing aids, please contact us through our custom hearing service email at custom@binowav.com